UX Feedback Survey. Find out where your website or product is losing people.
A structured UX research survey measuring navigation clarity, visual design, trust signals, content relevance, and task completion — from the perspective of your target users, not internal stakeholders. Screener and attention check built in. Launch in under 2 minutes.
Navigation and information architecture
Can users find what they're looking for? Do they understand how the site or app is organized? Navigation confusion is the leading driver of bounce and abandonment in digital products.
Visual design and first impression
Does the design signal quality and trust? What's the first impression when someone lands on the page? Visual credibility is often decided in under 3 seconds.
Content clarity
Is the value proposition clear? Do users understand what the product does and who it's for? Content clarity problems are often diagnosed as design problems — but the issue is what the copy says, not how it's arranged.
Trust signals
What specific elements increase or decrease trust? Testimonials, security badges, brand recognition, pricing transparency — the trust audit section identifies what's working and what's missing.
Task completion confidence
For a specific task (sign up, make a purchase, find pricing, contact support), how confident does the user feel that they can complete it? And if not confident, what's blocking them?
Set your audience
For a website UX study, target your existing user base (share the link directly) or potential users who match your target profile (panel). For an e-commerce UX study, target recent online shoppers in your category.
Show the interface
The template includes an image display block — paste a screenshot of the page or flow you're testing so respondents are responding to a real experience.
Launch the template
Navigation, design, trust, content, and task completion questions pre-built. Customize the task description and image for your specific interface.
Collect responses
Panel delivers in as little as 48 hours, or share the link directly to your own user base. Responses from your own audience are unlimited on Premium and Pro plans.
Read your results
Clarity ratings by section, trust element identification, task confidence distribution, and open feedback on what would improve the experience.
Simple pricing. No surprise invoices.
Common questions
What's the difference between a UX survey and usability testing?
Usability testing observes users attempting to complete a task in real time — typically with screen recording and think-aloud protocol. It's qualitative and intensive. A UX survey collects structured quantitative feedback from a larger sample. They complement each other: usability testing tells you how users experience friction; a UX survey tells you how many users experience it and which specific elements are the cause.
How many respondents do I need for a UX feedback study?
100–200 respondents is sufficient for a UX survey aimed at identifying directional problems. You're not looking for 5% margin of error — you're looking for clear patterns in navigation confusion, trust gaps, and task confidence. Patterns become visible at 100–150 respondents. Use more if you want to analyze results by device type (mobile vs. desktop) or user segment.
Should I test on my own users or use the panel?
Both are useful for different questions. Your own users give you feedback from people who already have context — useful for diagnosing retention and engagement issues. Panel respondents who match your target profile give you first-impression data from people who haven't been exposed to your product before — useful for conversion and onboarding optimization.
Can I test a mobile app with this template?
Yes. Replace the website screenshot with a mobile app screen or flow. The question wording is adjustable — change "website" to "app" throughout. For multi-screen flows, you can add additional image display blocks for each screen.