1.1 Scope This Privacy Notice applies to the products, services, and websites offered by SegmentOS (referred to as “SegmentOS”, “we”, “us”, or “our”). We refer to these products, services, and websites collectively as the “services” in this Privacy Notice. Our services enable users to create and conduct online market validation polls to gather insights from specific audiences.
This Privacy Notice is designed to provide transparency into our privacy practices and principles. It explains what personal data we collect from you, how we use it, and your rights regarding your data.
1.2 Who This Policy Applies To We categorize individuals into the following groups:
Creators: Individuals who register for a SegmentOS account to create, launch, and analyze market validation polls.
Respondents: Individuals who receive and respond to a validation poll powered by SegmentOS.
Visitors: Individuals who visit our website to learn about our services but do not register for an account.
2.1 What is "Personal Data"? Personal Data means any information that relates to an identified or identifiable living individual. This includes information that can be used on its own or with other information to identify, contact, or locate a single person.
2.2 Types of Personal Data We Collect
(a) Contact & Account Information: When you register as a Creator, we collect your name, email address, and password. If you make a payment, we require billing details, including your name, address, and financial information corresponding to your chosen payment method, which is processed by our payment partner (Stripe).
(b) Poll Data (for Creators): We store the data for your validation polls, which includes the questions you create and the responses you receive.
(c) Response Data (from Respondents): When you respond to a poll, we collect your answers. The Creator of the poll is the owner of this data. We process it on their behalf.
(d) Usage Information: We collect information about how you interact with our services. This includes which webpages you visit, what features you use, and when you perform those actions.
(e) Device and Browser Data: We collect information from the device and application you use to access our services, such as your IP address, operating system version, device type, and browser type. We infer your geographic location based on your IP address.
(f) Cookies and Tracking Information: We use first-party and third-party cookies to collect data about visitors to our website, including usage and user statistics. For more details, please see our Cookie Notice (to be created).
(g) Customer Support Information: If you contact our support team, we collect your name, email address, and the content of your message to assist you.
(h) Referral Information: We collect information about the source that referred you to our website (e.g., a link on another site). If you use a referral code, we record that information to apply credits.
3.1 For Creators We use your Personal Data to:
Provide, maintain, and improve our services: This includes running your account, providing customer support, processing payments, and personalizing your experience.
Communicate with you: We send you service-related announcements, billing information, and updates to our policies. These transactional communications are essential to our service.
Send marketing communications: Where you have given consent, we may send you marketing information about our products and services. You can opt-out at any time.
Enforce our terms and prevent fraud: We use account and usage data to monitor for and prevent fraudulent or abusive activity.
3.2 For Respondents When you respond to a poll, SegmentOS is acting as a data processor on behalf of the Creator. The Creator is the data controller. We use your data to:
Provide the service to the Creator: We collect your responses and present them to the Creator in an anonymized, aggregated dashboard.
Ensure Data Quality: We use your IP address and device data to prevent duplicate responses to the same poll, ensuring the integrity of the Creator's data.
Troubleshoot and Improve Services: We use aggregated and de-identified response data to analyze trends and improve our platform's functionality and user experience.
Important Note for Respondents: We never sell your personal data. The Creator of the poll owns the response data you provide. If you have questions about a poll you took or want to exercise your rights regarding your response data, you should contact the Creator directly.
3.3 For Visitors We use your data (primarily from cookies) to understand how you interact with our website, to improve our services, and to serve relevant marketing information about SegmentOS.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3.1 For Creators We use your Personal Data to:
Provide, maintain, and improve our services: This includes running your account, providing customer support, processing payments, and personalizing your experience.
Communicate with you: We send you service-related announcements, billing information, and updates to our policies. These transactional communications are essential to our service.
Send marketing communications: Where you have given consent, we may send you marketing information about our products and services. You can opt-out at any time.
Enforce our terms and prevent fraud: We use account and usage data to monitor for and prevent fraudulent or abusive activity.
3.2 For Respondents When you respond to a poll, SegmentOS is acting as a data processor on behalf of the Creator. The Creator is the data controller. We use your data to:
Provide the service to the Creator: We collect your responses and present them to the Creator in an anonymized, aggregated dashboard.
Ensure Data Quality: We use your IP address and device data to prevent duplicate responses to the same poll, ensuring the integrity of the Creator's data.
Troubleshoot and Improve Services: We use aggregated and de-identified response data to analyze trends and improve our platform's functionality and user experience.
Important Note for Respondents: We never sell your personal data. The Creator of the poll owns the response data you provide. If you have questions about a poll you took or want to exercise your rights regarding your response data, you should contact the Creator directly.
3.3 For Visitors We use your data (primarily from cookies) to understand how you interact with our website, to improve our services, and to serve relevant marketing information about SegmentOS.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3.1 For Creators We use your Personal Data to:
Provide, maintain, and improve our services: This includes running your account, providing customer support, processing payments, and personalizing your experience.
Communicate with you: We send you service-related announcements, billing information, and updates to our policies. These transactional communications are essential to our service.
Send marketing communications: Where you have given consent, we may send you marketing information about our products and services. You can opt-out at any time.
Enforce our terms and prevent fraud: We use account and usage data to monitor for and prevent fraudulent or abusive activity.
3.2 For Respondents When you respond to a poll, SegmentOS is acting as a data processor on behalf of the Creator. The Creator is the data controller. We use your data to:
Provide the service to the Creator: We collect your responses and present them to the Creator in an anonymized, aggregated dashboard.
Ensure Data Quality: We use your IP address and device data to prevent duplicate responses to the same poll, ensuring the integrity of the Creator's data.
Troubleshoot and Improve Services: We use aggregated and de-identified response data to analyze trends and improve our platform's functionality and user experience.
Important Note for Respondents: We never sell your personal data. The Creator of the poll owns the response data you provide. If you have questions about a poll you took or want to exercise your rights regarding your response data, you should contact the Creator directly.
3.3 For Visitors We use your data (primarily from cookies) to understand how you interact with our website, to improve our services, and to serve relevant marketing information about SegmentOS.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3.1 For Creators We use your Personal Data to:
Provide, maintain, and improve our services: This includes running your account, providing customer support, processing payments, and personalizing your experience.
Communicate with you: We send you service-related announcements, billing information, and updates to our policies. These transactional communications are essential to our service.
Send marketing communications: Where you have given consent, we may send you marketing information about our products and services. You can opt-out at any time.
Enforce our terms and prevent fraud: We use account and usage data to monitor for and prevent fraudulent or abusive activity.
3.2 For Respondents When you respond to a poll, SegmentOS is acting as a data processor on behalf of the Creator. The Creator is the data controller. We use your data to:
Provide the service to the Creator: We collect your responses and present them to the Creator in an anonymized, aggregated dashboard.
Ensure Data Quality: We use your IP address and device data to prevent duplicate responses to the same poll, ensuring the integrity of the Creator's data.
Troubleshoot and Improve Services: We use aggregated and de-identified response data to analyze trends and improve our platform's functionality and user experience.
Important Note for Respondents: We never sell your personal data. The Creator of the poll owns the response data you provide. If you have questions about a poll you took or want to exercise your rights regarding your response data, you should contact the Creator directly.
3.3 For Visitors We use your data (primarily from cookies) to understand how you interact with our website, to improve our services, and to serve relevant marketing information about SegmentOS.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
